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Privacy Policy

1. General information

This privacy policy informs you about the collection, processing and storage of personal data when visiting our website and using our services in accordance with the Swiss Data Protection Act (revFADP) and the EU General Data Protection Regulation (GDPR), if applicable.

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2. Responsible body

The data controller on this website is:

Go4Taxi.ch
Dielsdorferstrasse 14
8107 Buchs ZH
info@go4taxi.ch

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3. Data collected

We collect the following personal data:

  • First and last name

  • Telephone number

  • E-mail address

  • Pick-up and destination address

  • Date and time of the trip

  • Technical data such as IP address, browser type, operating system

  • Location data (when using Google Maps)

  • Communication data (if contacted via WhatsApp)
     

4. Purpose of data processing

Your data will be processed for the following purposes:

  • To process and execute bookings

  • To communicate with customers (e.g., via email, WhatsApp)

  • To optimize our website

  • To comply with legal obligations

  • To ensure the security of the website

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5. Legal basis

The processing of your data is carried out on the following legal bases:

  • Art. 6 (1) (b) GDPR (performance of a contract)

  • Art. 6 (1) (a) GDPR (consent)

  • Art. 6 (1) (f) GDPR (legitimate interest)

  • Art. 6 et seq. revFADP (Swiss Data Protection Act)
     

6. Disclosure of data

Your data will not be passed on to third parties, except:

  • if this is necessary for the performance of the contract (e.g. to drivers)

  • if you have given your explicit consent

  • if we are required to do so by law

Data will only be transferred abroad in compliance with the statutory data protection regulations.
 

7. Duration of data storage

Personal data will only be stored for as long as is necessary for the aforementioned purposes or as long as there are statutory retention obligations.
 

8. Your rights

You have the right to:

  • Request information about your data stored by us

  • Request correction of inaccurate data

  • Request erasure or restriction of processing

  • Object to data processing

  • Data portability (according to GDPR)

  • lodge a complaint with the competent data protection authority
     

9. Data security

We use appropriate technical and organisational security measures to protect your personal data against manipulation, loss, destruction or unauthorised access.

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10. Cookies

Our website uses cookies to provide certain functions and to analyse the use of the website. You can disable cookies in your browser, but this may result in functional limitations.

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11. Google Maps

Our website uses Google Maps to display access routes.

Provider:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

By using Google Maps, information about your use of this website (including your IP address and location data) may be transmitted to and stored on a Google server. For more information, please visit:
https://policies.google.com/privacy

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Contact Forms & Online Booking

If you contact us via a form on the website or via our booking system, your details will be stored for the purpose of processing your request and for possible queries.

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13. Communication via WhatsApp

For quick communication, we offer contact via the WhatsApp service.

WhatsApp Ireland Limited
4 Grand Canal Square,
Grand Canal Harbour, Dublin 2, Ireland

When using WhatsApp, you provide us with personal data such as your phone number, name and booking details. WhatsApp also receives metadata (including time of communication, IP address, device data).

Communication via WhatsApp is voluntary and based on your consent (Art. 6 para. 1 lit. a GDPR / revFADP). For more information on data protection on WhatsApp, please visit:
https://www.whatsapp.com/legal/privacy-policy-eea

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14. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. The current version is available at www.go4taxi.ch/privacy-policy

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This privacy policy is valid from 1 September 2023 and takes into account the requirements of the revised Swiss Data Protection Act (revFADP) and the EU General Data Protection Regulation (GDPR).

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